> ## Documentation Index
> Fetch the complete documentation index at: https://docs-next.gallabox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Workflows for Shipway

> Maximize efficiency with our Shopify Notifications guide. Learn to easily select templates and set up delivery workflows for streamlined communication.

### Order Delivered Notifications

1. Click on Use beside the Order Delivered Workflow.

<Frame>
  <img src="https://mintcdn.com/gallabox/ZdZXLPQK4Igicnrh/images/shipway-workflow-order-delivered.png?fit=max&auto=format&n=ZdZXLPQK4Igicnrh&q=85&s=cf4055948eb438754a4588dbe8fd0ef9" alt="" width="1641" height="819" data-path="images/shipway-workflow-order-delivered.png" />
</Frame>

2. Click on **Pick Template** to open the template library for you to select the template.

<Frame>
  <img src="https://mintcdn.com/gallabox/ZdZXLPQK4Igicnrh/images/shipway-workflow-order-delivered-pick-template.png?fit=max&auto=format&n=ZdZXLPQK4Igicnrh&q=85&s=288c051644a56e72b382b96a1601a705" alt="" width="1623" height="813" data-path="images/shipway-workflow-order-delivered-pick-template.png" />
</Frame>

3. To choose the Template you would like to share with the customers when their order has been delivered click **Use** above the chosen template as shown in the picture below.

<Frame>
  <img src="https://mintcdn.com/gallabox/ZdZXLPQK4Igicnrh/images/shipway-workflow-order-delivered-pick-template-use.png?fit=max&auto=format&n=ZdZXLPQK4Igicnrh&q=85&s=cf10a31034ef2747ede6c25135453ddb" alt="" width="1854" height="836" data-path="images/shipway-workflow-order-delivered-pick-template-use.png" />
</Frame>

4. Once you have selected the template, the next step is to map the variables in the templates and click on **Done**.

<Frame>
  <img src="https://mintcdn.com/gallabox/ZdZXLPQK4Igicnrh/images/shipway-workflow-order-delivered-mapping-variables.png?fit=max&auto=format&n=ZdZXLPQK4Igicnrh&q=85&s=f4761dbcf79378dd57873ba18cf3acd0" alt="" width="1668" height="834" data-path="images/shipway-workflow-order-delivered-mapping-variables.png" />
</Frame>

5. Click on update workflow as the last step.

<Frame>
  <img src="https://mintcdn.com/gallabox/ZdZXLPQK4Igicnrh/images/shipway-workflow-order-delivered-update-workflow.png?fit=max&auto=format&n=ZdZXLPQK4Igicnrh&q=85&s=373e08faa55ba4a279c742b052ea9c22" alt="" width="1677" height="726" data-path="images/shipway-workflow-order-delivered-update-workflow.png" />
</Frame>

### Order Pickup Alerts

1. Click on Use beside the Order Picked Up Workflow.

<Frame>
  <img src="https://mintcdn.com/gallabox/ZdZXLPQK4Igicnrh/images/shipway-workflow-order-picked-up.png?fit=max&auto=format&n=ZdZXLPQK4Igicnrh&q=85&s=b3ded4faea89468ecd5e92c274c8fcc6" alt="" width="1684" height="691" data-path="images/shipway-workflow-order-picked-up.png" />
</Frame>

2. Click on **Pick Template** to open the template library for you to select the template.

<Frame>
  <img src="https://mintcdn.com/gallabox/ZdZXLPQK4Igicnrh/images/shipway-workflow-order-picked-up-pick-template.png?fit=max&auto=format&n=ZdZXLPQK4Igicnrh&q=85&s=3b786d64674c73ee35d65974b7786fab" alt="" width="1677" height="699" data-path="images/shipway-workflow-order-picked-up-pick-template.png" />
</Frame>

3. To choose the Template you would like to share with the customers when their order has been delivered click **Use** above the chosen template as shown in the picture below.

<Frame>
  <img src="https://mintcdn.com/gallabox/ZdZXLPQK4Igicnrh/images/shipway-workflow-order-delivered-pick-template-use.png?fit=max&auto=format&n=ZdZXLPQK4Igicnrh&q=85&s=cf10a31034ef2747ede6c25135453ddb" alt="" width="1854" height="836" data-path="images/shipway-workflow-order-delivered-pick-template-use.png" />
</Frame>

4. Once you have selected the template, the next step is to map the variables in the templates and click on **Done**.

<Frame>
  <img src="https://mintcdn.com/gallabox/ZdZXLPQK4Igicnrh/images/shipway-workflow-order-picked-up-mapping-variables.png?fit=max&auto=format&n=ZdZXLPQK4Igicnrh&q=85&s=1c592a674828fb7dbc0c6cf9f1f3d67b" alt="" width="1645" height="806" data-path="images/shipway-workflow-order-picked-up-mapping-variables.png" />
</Frame>

5. Click on update workflow as the last step.

<Frame>
  <img src="https://mintcdn.com/gallabox/ZdZXLPQK4Igicnrh/images/shipway-workflow-order-picked-up-update-workflow.png?fit=max&auto=format&n=ZdZXLPQK4Igicnrh&q=85&s=8d7a68ad13ead60b7741589f9abcc341" alt="" width="1674" height="712" data-path="images/shipway-workflow-order-picked-up-update-workflow.png" />
</Frame>

### Delivery Updates Notifications

1. Click on Use beside the Out for Delivery Workflow.

<Frame>
  <img src="https://mintcdn.com/gallabox/ZdZXLPQK4Igicnrh/images/shipway-workflow-order-out-for-delivery.png?fit=max&auto=format&n=ZdZXLPQK4Igicnrh&q=85&s=2823d1026b33b3d0eb0993e5190b4139" alt="" width="1674" height="708" data-path="images/shipway-workflow-order-out-for-delivery.png" />
</Frame>

2. Click on **Pick Template** to open the template library for you to select the template.

<Frame>
  <img src="https://mintcdn.com/gallabox/ZdZXLPQK4Igicnrh/images/shipway-workflow-order-out-for-delivery-pick-template.png?fit=max&auto=format&n=ZdZXLPQK4Igicnrh&q=85&s=ced20fa725770f0e6695e38c233beca5" alt="" width="1683" height="693" data-path="images/shipway-workflow-order-out-for-delivery-pick-template.png" />
</Frame>

3. To choose the Template you would like to share with the customers when their order has been delivered click **Use** above the chosen template as shown in the picture below.

<Frame>
  <img src="https://mintcdn.com/gallabox/ZdZXLPQK4Igicnrh/images/shipway-workflow-order-delivered-pick-template-use.png?fit=max&auto=format&n=ZdZXLPQK4Igicnrh&q=85&s=cf10a31034ef2747ede6c25135453ddb" alt="" width="1854" height="836" data-path="images/shipway-workflow-order-delivered-pick-template-use.png" />
</Frame>

4. Once you have selected the template, the next step is to map the variables in the templates and click on **Done**.

<Frame>
  <img src="https://mintcdn.com/gallabox/ZdZXLPQK4Igicnrh/images/shipway-workflow-out-for-delivery-mapping-variables.png?fit=max&auto=format&n=ZdZXLPQK4Igicnrh&q=85&s=5617f57e751d85a833687c5d2d50e06d" alt="" width="1682" height="840" data-path="images/shipway-workflow-out-for-delivery-mapping-variables.png" />
</Frame>

5. Click on update workflow as the last step.

<Frame>
  <img src="https://mintcdn.com/gallabox/ZdZXLPQK4Igicnrh/images/shipway-workflow-order-out-for-delivery-update-workflow.png?fit=max&auto=format&n=ZdZXLPQK4Igicnrh&q=85&s=21fe3e99fe2f4193c8176f2b63dde35c" alt="" width="1680" height="653" data-path="images/shipway-workflow-order-out-for-delivery-update-workflow.png" />
</Frame>

### Workflow Functionality Check

1. From the left navigation go to **Integration** and Click on **Shipway** from the available apps.

<Frame>
  <img src="https://mintcdn.com/gallabox/zlyXiaXI2I0eCp1u/images/shipway-integration-app.png?fit=max&auto=format&n=zlyXiaXI2I0eCp1u&q=85&s=b1b3380b9914e3beffba6c920a4310c3" alt="" width="1911" height="767" data-path="images/shipway-integration-app.png" />
</Frame>

2. Click on Logs when the window for Shipway Integration opens up.

<Frame>
  <img src="https://mintcdn.com/gallabox/zlyXiaXI2I0eCp1u/images/shipway-logs-gallabox.png?fit=max&auto=format&n=zlyXiaXI2I0eCp1u&q=85&s=f3557e81f0d0d22a1bb27184e0f578da" alt="" width="1635" height="804" data-path="images/shipway-logs-gallabox.png" />
</Frame>

3. If the Logs space is empty, it means you are yet to update the Shipment Status in your Shipway account. Once you start updating the shipment status - Order delivered, Order Picked Up, or Order Out for delivery, the logs will start showing as shown in the picture below.

<Frame>
  <img src="https://mintcdn.com/gallabox/ZdZXLPQK4Igicnrh/images/shipway-logs.png?fit=max&auto=format&n=ZdZXLPQK4Igicnrh&q=85&s=f846ab350035d47d71be2a6b5ca40a67" alt="" width="1589" height="677" data-path="images/shipway-logs.png" />
</Frame>

<Info>
  If you are seeing the Error logs in your Shipway Integration, kindly check

  * If the template you are sending is approved.
  * If the variables are mapped properly.

  Click on  to know the error you are facing.
</Info>

4. If there is no error, the logs will look like the picture below:

<Frame>
  <img src="https://mintcdn.com/gallabox/zlyXiaXI2I0eCp1u/images/shipway-logs-completed.png?fit=max&auto=format&n=zlyXiaXI2I0eCp1u&q=85&s=029f2e6dc56eb40b4c866c9379a75800" alt="" width="1723" height="667" data-path="images/shipway-logs-completed.png" />
</Frame>
