> ## Documentation Index
> Fetch the complete documentation index at: https://docs-next.gallabox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Analytics

> Review account-wide conversation, WhatsApp, template, bot, and message reporting from the Analytics product area.

Use Analytics for account-wide dashboards and downloadable reports. Results that belong to one Broadcast, Sequence, or Chat AI Agent remain inside that feature and are not duplicated here.

<Columns cols="2">
  <Card title="Conversation Analytics" href="/reports-and-analytics/conversation-analytics">
    Measure conversation volume, response time, resolution, channels, tags, and agent performance.
  </Card>

  <Card title="WhatsApp Analytics" href="/reports-and-analytics/whatsapp-analytics">
    Review WhatsApp template categories and resolution within the customer service window.
  </Card>

  <Card title="Template Analytics" href="/reports-and-analytics/template-analytics">
    Measure delivery and engagement for WhatsApp templates across sending sources.
  </Card>

  <Card title="Bot Analytics" href="/reports-and-analytics/bot-analytics">
    Review rule-based bot sessions, completion, and flow drop-offs.
  </Card>

  <Card title="WhatsApp Failed Messages" href="/reports-and-analytics/whatsapp-failed-messages">
    Inspect recent WhatsApp messages that ended in a failed or error state.
  </Card>

  <Card title="WhatsApp Notification Messages" href="/reports-and-analytics/whatsapp-notification-messages">
    Inspect recent WhatsApp messages sent with notification context.
  </Card>

  <Card title="Conversation Report" href="/reports-and-analytics/conversation-report">
    Search, filter, export, assign, unassign, or resolve conversation records.
  </Card>

  <Card title="Message Reports" href="/reports-and-analytics/message-reports">
    Generate a message-level export and retrieve it from report history.
  </Card>
</Columns>

Broadcast Analytics is documented under [Broadcasts](/whatsapp/broadcasts/overview). Sequence Analytics is documented under [Sequences](/whatsapp/sequences/overview). AI Agent Analytics is documented under [Chat AI Agent](/ai-agents-and-bots/chat-ai-agent/overview).