Who can use this?Use WhatsApp Notification Messages when you need recent message logs filtered to notification context.
- Gallabox users with Analytics access and at least one connected WhatsApp channel.
Plan Availability
This report has no separate frontend plan gate. It appears according to your Analytics permission and WhatsApp channel access.Review Notification Messages
- Open Analytics.
- Select WA Notification Message.
- Search for and select one or more WhatsApp channels.
- Review the message ID, content, recipient, date and time, status, remarks, channel, and sender.
Example
Scenario: Your operations team wants to confirm whether recent notification messages reached customers.- Select the WhatsApp number used for notifications.
- Locate the relevant recipient and date.
- Check Status and Remarks.
- Use the message ID when investigating an individual send.
FAQs
Why is an older notification missing?
Why is an older notification missing?
The screen shows the latest 50 message logs from the last 15 days. Generate a message report when you need a wider period.
Is this the same as WhatsApp Failed Messages?
Is this the same as WhatsApp Failed Messages?
No. This screen filters messages by notification context and shows their status. WhatsApp Failed Messages filters for failed and error states.
Can I review several WhatsApp numbers together?
Can I review several WhatsApp numbers together?
Yes. Add each channel to the channel selection.
Related Articles
- WhatsApp Failed Messages for failed and error logs.
- Message Reports for downloadable message-level data.
- WhatsApp Analytics for account-level WhatsApp trends.
Next Steps
- Select the channels that send your notifications.
- Generate a Message Report when you need records outside the recent-log window.