Getting Started

Gallabox brings customer conversations, messaging channels, automation, and reporting into one workspace. Start by connecting a channel, then use the product sections below to set up the workflows your team needs.

Start Here

• Connect Your WhatsApp to add your WhatsApp Business number.
• Connect Instagram Channel to add a professional Instagram account.
• Compare Channels to understand how WhatsApp, Instagram, and Web differ.
• Omnichannel Inbox to begin handling customer conversations.

Explore by Product Area

• Inbox for team conversations, views, productivity tools, and AI Reply.
• Contacts for customer records and segments.
• AI Agents & Bots for rule-based automation and Chat AI Agents.
• WhatsApp, Instagram, and Web for channel-specific setup and features.
• Integrations and Analytics for connected systems and reporting.

Account configuration remains under Settings. Plan, credit, and data-protection references remain under Pricing & Billing and Privacy & Security.