Sub-processors

The third-party services Gallabox uses to process customer personal data, what each one does, and where it processes data.

A sub-processor is a third party Gallabox uses to process your customers’ personal data on your behalf. The Data Processing Agreement sets out how Gallabox engages sub-processors and how you’re notified of changes.

Current sub-processors

Last updated: October 6, 2026

Name of Sub-Processor	Description of Processing	Location of Other Processor
Amazon Web Services, Inc	Hosting the production environment, storage, content delivery network, AI request routing	United States
Vercel Inc	Hosting & infrastructure, AI request routing (AI Gateway)	United States
MongoDB Inc	Database	United States
Redis Inc	Hosting & infrastructure	United States
ClickHouse, Inc	Analytical database	United States
New Relic	Application performance monitoring	United States
SumoLogic	Log monitoring	United States
GitHub	Code repository	United States
Twilio Inc (SendGrid)	Product email service	United States
Zoho Corp	Customer communication	United States
Microsoft	Customer communication	United States
OpenAI	AI services	United States
Google Cloud	Voice infrastructure, AI models (Gemini)	United States
xAI	AI services	United States

Changes to this list

Gallabox emails the address on your account at least 30 days before engaging a new sub-processor. To object, see Section 5.3 of the Data Processing Agreement.

To learn what data Gallabox’s AI features send to these providers, see AI and Your Data.