Flow Builder
Build and connect the steps that control a rule-based conversation.
Nodes
Choose send, ask, action, and flow-control building blocks.
Connectors
Connect a bot flow to supported external applications and services.
Rule-Based Bots
Rule-Based Bots
Build rule-based conversation flows with controlled paths, questions, actions, and integrations.
Use a Rule-Based Bot when a customer should follow a defined process, such as qualification, data collection, or order tracking. Unlike a Chat AI Agent, the bot follows the paths and conditions you configure in its flow.
Rule-Based Bots are available on all Gallabox plans. Individual nodes may have separate plan requirements.